Softub TLC Mini Service
How does our “Softub TLC Service” work? We would normally recommend you start to have your Softub Hydromate unit serviced after your warranty has finished or no older than 3 years old. The unit may appear to be running fine, but a small leak on the impeller may not be noticed until it becomes a bigger problem!
Step 1
We would recommend you start to have your Softub motor unit serviced after your warranty has finished or no older than 3 years old. You can however choose to have it inspected at any age if you wish. There are two types of service which are explained below. You can either call, email or buy these services in our on-line shop. Once you have booked the service we will then send you a Softub box for you to box up your Softub Hydromate unit.
How our Collection by courier works
Step 2
Once you have received your Softub box you need to box up just the Softub motor unit, making sure all water is emptied from the pipework!
We will then book a courier to collect the motor from your address. (please note standard delivery includes £100 insurance)
PLATINUM SERVICE
£300
perYear
- Check the relay and replace
- Check the light transformer works. (additional cost if needs replacing)
- Check all the wiring for signs of damage. (additional cost if wiring needs attention)
- Check the capacitor and replace
- Check the condition of the Noise Reduction Foam and advise. (This sometimes disintegrates over time)
- Check for visual sign that impeller and shaft are in good order- no obvious signs of a leak
- Wet test unit and check Impeller seal is not leaking, and all other joints/seals are water tight
- We will also clean the motor fabric and apply a special protector
We would recommend this service if your Softub is about 3 years old.
After this service we would then recommend our Gold Service for the next two years.
GOLD SERVICE
£220
perYear
- Check the relay (additional cost if needs replacing)
- Check the light transformer works. (additional cost if needs replacing)
- Check all the wiring for signs of damage. (additional cost if wiring needs attention)
- Check the capacitor. (additional cost if needs replacing)
- Check the condition of the Noise Reduction Foam and advise. (This sometimes disintegrates over time)
- Check for visual sign that impeller and shaft are in good order- no obvious signs of a leak
- Wet test unit and check Impeller seal is not leaking, and all other joints/seals are water tight
- We will also clean the motor fabric and apply a special protector
We would recommend this service one year after our Platinum service has been carried out.
